smartservlimitedApr 17, 20203 min readThe 'new' normal - Adjusting during the pandemic as a parent and business ownerFor the past month, I've been at home with my family. We began our quarantine the day after the first case of Covid presented itself in...
smartservlimitedSep 4, 20182 min readTo interact or not to interact: Customer service woes Have you ever walked into a store and looked around for someone to help you and no one acknowledges you? Or you're at the cashier at the...